Volume 12 | Issue 6 |

 Abstract

The present study is conducted to measure the service quality in selected banking sector. Service quality is well known for element for attracting the new customers and also to retain the existing one. Measuring service quality often involves conducting customer surveys, gathering feedback, and using various metrics to assess how well a service meets these dimensions. Service quality refers to the overall assessment of how well a service meets or exceeds customer expectations. It's a precarious concept in the fields of business, customer service, and marketing, as it directly influences customer satisfaction, loyalty, and the success of a service-based business. Service quality can be evaluated based on several dimensions, including: Tangibles, Reliability, Responsiveness, Assurance, Empathy and Perceived values. The present study is taken up to compare the services quality between the Bank of Maharashtra and Punjab and Sind Bank. The responses are collected 50 from each bank. To collect the responses validated questionnaire is used. And to compare the services SERVQUAL gap model is deployed. From the study is concluded that the Bank of Maharashtra observed a service gap in printed materials associated with banking that is lagging in serving the customers' requirements, while for Punjab and Sind Bank, building confidence among the customers is the highest gap observed factor to be focused on. At the outset, the customers of Bank of Maharashtra perceived more personal attention by the bank employees than their expectations. While the customers of Punjab and Sind opines that, a bank has convenient operating hours.

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 Keywords

SERVQUAL, SERVICE QUALITY, CUSTOMER SATISFACTION.

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Creative Commons Attribution 4.0 and The Open Definition

 Abstract

India is a country with immense resources which attracted many countries to utilize and enrich their economy at greatest level.. Rural development is the back bone of the Indian economy. So, Government is trying to overcome the problem of rural unemployment through several steps. One such effort is the formation of Khadi and Village Industries Commission.. Customer perception is how customers feel about the product and brand. Products success depends on creating a positive customer perception. Coimbatore city has more Khadi and Village Industries Shops widely spread across its towns and villages. With this in view, the researcher of this study landed up to perform the current research in Coimbatore city. As for the respondents of this study, a total of 500 customers were taken from the 20 Khadi shops inside the Coimbatore city.Understanding customer perception leads to the formation of healthier marketing strategies. It is the right time to realize the importance of the contribution of KVI and to formulate and implement the workable strategy for KVI in order to sustain the objectives of KVI, which Gandhi has thought of Khadi and Village industries bright future in the coming years.

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Creative Commons Attribution 4.0 and The Open Definition

 Keywords

customer perception, customer knowledge, Concept, Coimbatore City

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Creative Commons Attribution 4.0 and The Open Definition

 Abstract

The promotion of sunscreen products as a means to mitigate skin damage from ultraviolet radiation (UVR) is widely supported by healthcare professionals. However, there is a pressing need to thoroughly understand both the efficacy and safety of these products. The current method for evaluating sunscreen efficacy, the sun protection factor (SPF), primarily measures protection against UVB rays (290-320 nm). This assessment does not fully account for protection against long-wavelength UVA1 (340-400 nm) rays. Furthermore, there is no universally accepted method for evaluating UVA efficacy, which is critical as consumers increasingly demand broad-spectrum UVB and UVA protection.UVB radiation causes significant damage to keratinocytes by inducing DNA damage that can lead to malignant transformation. The body's defense mechanisms include the immediate death of severely damaged cells and the blockage of cell-cycle progression in less affected cells, allowing for DNA repair through nucleotide excision repair (NER). Successfully repaired cells survive, while irreparably damaged keratinocytes undergo apoptosis, forming "sunburn cells."Sunscreens are designed to protect the skin from excessive UVR exposure. They are often recommended for their ability to prevent UV-induced sunburns and reduce the risk of premature skin aging and skin cancer. However, current sunscreen labeling may overstate the protective benefits, potentially misleading consumers into feeling safer to extend their sun exposure.This approach emphasizes practical usage over mere reliance on product labeling, ensuring more effective sun protection and reducing the risk of UVR-related skin damage.

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Creative Commons Attribution 4.0 and The Open Definition

 Keywords

Skin, Sunscreen, Organic filters, Natural Products, Inorganic filters.

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Creative Commons Attribution 4.0 and The Open Definition

 Abstract

The understanding and analysis of the two plays of Samuel Beckett's Rough for Theatre I and Rough for Theatre II from the perspective of the Theatre of Cruelty and the dramatic techniques of Antonin Artaud add more insights into the aforementioned plays. The study aimed to conduct a critical analysis of the two plays using the method of textual analysis. The study identified the various dramatic techniques that Antonin Artaud used in his plays and some of those techniques have been applied to better understand the two plays of Sameul Beckett. The Theory of Cruelty propounded by Artaud in his The Theatre and its Double (1958), was the main platform for analysis. A critique into the two plays revealed the harrowing experiences of the characters involved, even to the point of death, a grave form of cruelty. It also revealed that the objects (props) in the plays have been turned to objects of cruelty and pain. The juxtaposition of the words and the usage of light and sounds interchangeably heightened the sensibility of the audience, as desired by Artaud.

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Creative Commons Attribution 4.0 and The Open Definition

 Keywords

Cruelty, struggles, death, light, dark, objects, hostility, shock, fear, suicide

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Creative Commons Attribution 4.0 and The Open Definition

 Abstract

The Midnight Library is a novel written by Matt Haig, published in 2020. Matt Haig is an author and journalist, his area of expertise is both fiction and non-fiction. The main themes in the novel includes philosophy, purpose of life, possibilities, unpredictable nature of choice, act of kindness, quest for identity, self realization, magical realism, hopelessness, uncertainty, power of perception, mental health, self discovery, choices in life, regret and loneliness. The project mainly focuses on understanding the value of life and appreciating little things in life. The novel The Midnight Library is captivating and heartwarming story about Nora Seed. She is the protagonist of the novel. Nora is 35 year old woman lives in Bedford, England. She leads a lonely single life with her cat and often compares her life to others. By continuous misfortune following the death of her father and her cat she decides to end her life, instead of dying she wakes up in a magical midnight library that changes her life upside down. She finds herself between life and death and given opportunity to choose her life she always dreamed of .The midnight library with is filled with books that has different versions of her own life. The novel revolves around Nora and her choices made in life which makes her sick and tired of the imaginary world and realizes the worth of living and returns to reality. By the end of the novel Nora realizes that even life is hopeless sometimes our existence still matters. Various themes like Butterfly Effect, String Theory and Identity theory are highlighted in the novel to show the self-discovery and identity.

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Creative Commons Attribution 4.0 and The Open Definition

 Keywords

Butterfly Effect, String Theory, Identity Theory, self discovery, mental health.

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Creative Commons Attribution 4.0 and The Open Definition

 Abstract

Sun rays (UV) Rays and Photodamage can cause unwanted skin aging and wrinkles on the face. Herbal Toning serum is use to Prevent or reduces unwanted damages causes by UV rays. Natural Therapies have less side effects, are safer and more effective than chemical medications. Formulation containing natural ingredients are becoming more and more common on the international market. Herbal Toning serum improves the appearance of the face and has no negative side effect. The main aim of the Project was to formulate a natural and safe toning serum which has calming, soothing, and astringent effect on the face and skin it enhance the beauty and can be used in day today life schedule. The extract used are from the ingredients which are easily available and has nutritional values from topical point of view.

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Creative Commons Attribution 4.0 and The Open Definition

 Keywords

Skin , Ultraviolet radiation, Skin problems, Aging ,Toning ,Serum, Plash.

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Creative Commons Attribution 4.0 and The Open Definition

 Abstract

Tax planning and management is the most effective tool for citizens to reduce their tax burden in compliance with tax laws and to be a part of nation building process. The success of the tax structure depends on the attitude of the taxpayers. Among the five heads of income, the head 'Salaries' constitute the major portion of stable income of taxpayers. The study intends to focus on the tax planning and management practices adopted by government school teachers who earn a stable income.

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Creative Commons Attribution 4.0 and The Open Definition

 Keywords

tax planning, tax management, relief of tax

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Creative Commons Attribution 4.0 and The Open Definition

 Abstract

Abstract: Air is a natural habitat of numerous fungi, mostly existing there in the form of spores, their clusters, or - on contrast - spore and mycelium fragments. Spores of some fungal genera are very frequent in air samples, often out numbering pollen grains, on which most of research have focused for many years. Spices are an important part of the human diet. In addition to increase the flavor; herbs and spices are also known for their preservative and medicinal value. In the present study the water decoction of 8 spices (Turmeric, Asafoetida, Black Cardamom, Ginger, Garlic, Bay leaf, Star Anise and Nutmeg) are used against the isolated fungal genera from the park. From present study we can conclude that the decoctions of spices especially that of Turmeric can be a good antifungal followed by decoction of Asafoetida, Garlic, and Ginger. They can be even used as preservatives and may be used as alternative to chemical additives that alter the quality of food and also affect the health of consumers.

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 Keywords

Keywords: water decoction, spices, aeromycoflora, chemical additive.

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Creative Commons Attribution 4.0 and The Open Definition

 Abstract

Epilepsy is a chronic neurological disorder characterized by recurrent, unprovoked seizures. It affects approximately 50 million people worldwide, making it one of the most common neurological conditions globally. This literature review aims to provide a comprehensive overview of the current understanding of epilepsy, including its pathophysiology, classification, diagnosis, management, and future research directions. Epilepsy affects both sexes and all ages with worldwide distribution. The prevalence and the incidence of epilepsy are slightly higher in men compared to women and tend to peak in the elderly, reflecting the higher frequency of stroke, neurodegenerative diseases, and tumors in this age-group. Focal seizures are more common than generalized seizures both in children and in adults. The etiology of epilepsy varies according to the sociodemographic characteristics of the affected populations and the extent of the diagnostic workup, but a documented cause is still lacking in about 50% of cases from high-income countries (HIC). The overall prognosis of epilepsy is favourable in the majority of patients when measured by seizure freedom.

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Creative Commons Attribution 4.0 and The Open Definition

 Keywords

Epilepsy, Seizures

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Creative Commons Attribution 4.0 and The Open Definition

 Abstract

We are inundated with so much info in today's society that it is difficult to sort through it all. This causes documents to become erroneous and crucial information to be lost. It is practically hard to keep track of everything precisely due to the fast-increasing amount of information available; this is known as the "Information Overload" problem. We must figure out how to efficiently summarize all of this data in order to address this difficulty. However, choosing the optimal algorithm for a given task might be challenging given the wide variety of available options. To make this decision easier, our study compares and examines the most popular text summarizing methods currently on the market. We intend to analyse these methods in order to highlight their advantages and disadvantages so that individuals can more easily determine which approach best meets their requirements. In a world where information is always being presented to us, it is imperative to simplify complex material, and having the appropriate tools to do so can be quite beneficial. Therefore, we hope that our Comparative Analysis of Text Summarization Techniques will offer insightful information about the most effective and efficient ways to summarise huge amounts of text.

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Creative Commons Attribution 4.0 and The Open Definition

 Keywords

Text summarization, comparative analysis, Web application.

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Creative Commons Attribution 4.0 and The Open Definition